James Meyer, Director of Information Technology


Information Technology Updates for Bearcat Parents

  • Information Technology Updates for Bearcat Parents

    Bedford City School District will be providing a Chromebook to every student enrolled in the district. It is highly recommended that your student check-out a district issued Chromebook so we can assure all students have equitable access to our classroom experience--especially during the time of remote learning. This is a true 1:1 program and applies to multiple student households.  

    Eligible students will receive: 

    • 1 chromebook
    • 1 charger
    • 1 case

    Each Chromebook deployed has been cleaned, tested, updated and in proper working condition; however, not all Chromebooks are new.  Chromebooks with cosmetic issues are noted in our system, but parents should also note the condition of the device at the time of checkout. 

    Eligibility requirements: 

    • Students must be enrolled in the Bedford City School District at the time of pickup.
    • The student does not currently have an overdue Chromebook. 
    • The student’s back-to-school paperwork has been completed.
    • Parents/Guardians must be present for pickup.

    The process is almost paperless! 

    Parents and guardians will confirm receipt with a signature at time of pickup, and sign off on the Chromebook in the online Back-to-School system update.bedford.k12.oh.us 

    At time of pickup, when the device is checked out, Families will receive a confirmation email from the inventory system at their student’s Bedford email account that includes the asset tag and serial number of the device, along with our terms and responsible-use guidelines. When the device is turned in, a follow up email receipt will be sent to the student’s email address. 

    Hotspots and mobile internet: 

    If you are in need of internet access, please follow the instructions here to get 2 years of internet access for your student through our partnership with PCS for People.

    Chromebooks will be available to pick up starting August 31st at one of the following locations/times: If your student is not enrolled at the High School, please pickup at your student's school when you pick up their instructional materials. 

    Bedford High School - Makerspace

    North side of High School by Bedford Bearcat Stadium, please park and approach the bay doors while practicing social distance and mask-wearing guidelines. 

    August 31st - 3:00PM - 6:30PM

    September 1st - September 4th - 10AM-6:30PM

    September 8th - September 11th  - By appointment at chromebook.bedfordschools.org

    Heskett Middle School - Room:109

    Pickup will be on the North side of the building, near the bus lanes.

    September 2nd - 9:30AM - 5:30PM 

    September 3rd - 9:30AM - 3:30PM 

    September 4th - 9:30AM - 5:30PM 

    Carylwood Intermediate School 

    We will meet parents/students at the car and deliver to the car

    4th Grade: August 31st - 3:00-6:00PM

    5th Grade: September 1st  - 3:00-6:00PM

    6th Grade: September 2nd  - 3:00-6:00PM


    Columbus Intermediate School

    We will meet parents/students at the car and deliver to the car

    4th Grade: August 31st - 3:00-6:00PM

    5th Grade: September 1st  - 3:00-6:00PM

    6th Grade: September 2nd  - 3:00-6:00PM

    Central Primary School - Room: Cafeteria

    The cafeteria has double doors that lead to the front of the building. Enter the visitors parking lot and staff will meet the parent while the parent remains in their vehicle. Should the parent need to get out of their car, approach the double doors and a staff member will be there to help.

    September 2nd- 12:00-3:00 PM and 4:00-7:00 PM 

    Glendale Primary School - Room:Gymnasium

    We ask that families enter through the Turney Road parking lot and pull to the gate where our 5-Star Preschool banner is displayed. They should remain in their vehicles and a staff member will come and assist them.  

    3rd Grade and Preschool: August 31st: 4-7pm 

    2nd Grade and Kindergarten: September 1st 4-7pm 

    1st Grade: September 2nd: 4-7pm


    By Checking out a district Chromebook, Parents/Guardians and their students are responsible for its use, condition, and timely return. There may be fines for repairs (up to the cost to replace the device).

    Parent Resources: 

    For training materials and resources relating to your student’s remote learning please visit parenttech.bedfordschools.org

    Back to School Paperwork

    Please complete the online back to school paperwork before checking out a Chromebook by visiting update.bedfordschools.org

    If you need assistance, there will be several opportunities to use our computer labs to complete the back to school paperwork. See parenttech.bedfordschools.org for a schedule.

    IT Support: 



    Parent/Guardian Technology On-site Help: Bedford High School, Library Resource Center

    Friday, August 28th - 11:30am - 6:30pm

    Wednesday, September 2nd - 11:30am - 6:30pm

    Thursday, September 3rd - 11:30am - 6:30pm 

    IT will support all district-provided technology and software. 

    • Access our ticket system visit: helpdesk.bedfordschools.org
    • If you have questions related to district technology email: technology@bedfordschools.org
    • Call the automated help-desk at: (440) 298-2434 

    (If we do not answer, your voicemail will be converted into a ticket in our system) 

Information Technology

  • The Bedford City Schools Technology Department is responsible for the ordering, inventory, installation, repair, and maintenance of all technology for both students and staff. This includes teacher laptops and staff desktop and laptop units, interactive whiteboard systems, computer labs, iOS devices (including iPads and iPods), document cameras (Elmos), chromebox units, Chromebook carts, netbooks, and a host of other devices used daily by students and staff.
    In addition, the department has overall responsibility for managing and monitoring the district's computer network, telephone system, website, the school district's public access TV channel (Time Warner Cable Channel #22), the SchoolMessenger automated phone calling/email system and an internal Help Desk for staff to report technology problems.
    The department also has over-arching responsibility for technology reimbursements through the Federal E-rate program.  Over the years, the school district has applied for and received several hundred thousand dollars in E-rate reimbursements for dark fiber, Internet access charges, telephone services (including landlines and cell phones), switches, routers, wireless access points and other equipment covered under this program.
    The Department can be reached at 440-786-3566 or 440-439-4374.