Information Technology

Watch a how-to video on submitting a request 



New user account form (Internal use only)

Technology Software and Web-Apps for Student use submission form (Internal use only)


Lost, Damaged, or Stolen Technology Report (Required for re-issue or repair)








2:16 BCSD - GMAIL Part 1 - Logging in & Reading Mail



3:51 BCSD - GMAIL Part 2 - Sending Mail & Text Formatting 



2:34 BCSD - GMAIL Part 3 - Attach Files to E-Mails



1:55 BCSD - GMAIL Part 4 - Adding Your Signature



2:16 BCSD - GMAIL Part 5 - Intro to Google Contacts



2:21 BCSD - GMAIL Part 6 - Where Are My Folders? Intro to Labels



1:38 BCSD - GMAIL Part 7 - Make it look like Outlook with Preview Pane



7:10 BCSD - GMAIL Part 8 – More info on Labels 





2:36 BCSD - IOS – Setting up Google GMAIL on Apple iOS Phones and Apple iPADS -



5:38 BCSD – ANDROID – Setting up GMAIL on Android “DROID” Phones -






4:44 BCSD –Introduction to Google Calendar -



4:14 BCSD – Adding Events to Google Calendar -



7:28 BCSD - Creating Calendars and Sharing -






3:21 BCSD - Intro to Google Groups -



13:00 BCSD - Creating your own Google Groups -



3:06 BCSD (Administrators) Managing and delegating Groups -






About Bedford Information Technology Department



The Bedford City Schools Technology Department is responsible for the ordering, inventory, installation, repair, and maintenance of all technology for both students and staff. This includes teacher laptops and staff desktop and laptop units, interactive white board systems, computer labs, iOS devices (including iPads and iPods), doument cameras (Elmos), chromebox units, chromebook carts, netbooks, and a host of other devices used daily by students and staff.



In addition, the department has overall responsibilty for managing and monitoring the district's computer network, telephone system, website, the school district's public access TV channel (Time Warner Cable Channel #22), the SchoolMessenger automated phone calling/email system and an internal Help Desk for staff to report technology problems.



The department also has over-arching responsibility for technology reimbursements through the Federal E-rate program.  Over the years, the school disrict has applied for and received several hundred thousand dollars in E-rate reimbursements for dark fiber, Internet access charges, telephone services (including land lines and cell phones), switches, routers, wireless access points and other equipment covered under this program.



The Department can be reached at 440-786-3566 or 440-439-4374.



Click on the links below for news from the IT Department:


Fall 2015

Winter 2015-2016

Spring 2016

Email update 6-1-16

BCSD Staff: Introduction to Gmail How-to Videos




Problem Type Problem Key (Examples)
Accounts Unable to log in, need account created, password changed
Audio / Visual Projectors, TV's, Speakers
Broadcast System BCS TV Troubleshooting / Requests
Cabling Not working internet cables, cable drop request
Computer Monitor Screen not turning on, screen colors/damage
Computer Services Catch all for end-user support request
Copier Issues with the Copier/ toner requests
Desktop/Workstation Help with physical desktop computers
Document Camera Issues related to the document cameras in classrooms
Email E-mail issues, Phishing Schemes, Spam
Equipment Checkout Requests to borrow IT Equipment
Event Setup Request to set up an event, please allow 7 business days
Interactive White Board Smart board issues, Promethean issues
Internet Connection Unable to access the internet / websites
Internet Filter Requests to add or subtract websites from the filter
Keyboard Broken keyboard, missing keys
Laptop Issues specific to faculty/staff laptop/notebook computers
Mouse Broken Mouse
Network Connectivity Unable to access network resources, shared folders etc.
PA System Problems making or hearing announcements over the school PA system
Printer Cartridge Request Printer inkjet cartridge small printer toner
Printers All other issues with printers
Projector Issues pertaining to any projector(s)
Smartphone My district provided phone is not working correctly
Software Application Problems related to specific applications IE Word, Google Docs, Photoshop
Software Request Request for IT to approve an application for installation / use
Student Database DASL, Progress Book
Tablet Problems with iPads and other tablet devices
Telephone Services Receiver not working, phone not powering on
Time Clock Time clock issues
Training Request training for a technical or instructional techn feature: voicemail, google apps, dasl
Video Conferencing Request a video conference setup
Virus Report a virus, or malicious activity, request a virus scan
Website Report issues with the website, from links not working to spelling errors
Wireless Connection Unable to connect to wireless internet
WorkStation Setup Request a new workstation setup for yourself or new employee


Enroll Devices in Systems Manager

Windows Computers: 
Download and install the following application: Click Here for Windows 

Apple Mac OSX Computers:

Download and install the following application: Click Here for Mac


  1. From the device, open:
  2. Enter your Network ID: 123-664-4154

Current Bedford IT Service Rating: % of 5-Star Rankings... 


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Bedford City Schools
475 Northfield Rd.
Bedford, OH 44146

Phone: 440.439.1500
Fax: 440.439.4850
Bedford Local Schools